Consultancy &
Facilities Limited

Assessing and auditing failing care homes - action plan development and implementation for
recovery.
Stamping out agency use - improve quality, continuity of care and reducing costs.
Marketing- increasing occupancy / web site design (see IT Solutions information)
Audits - Care Plans, risk assessments, quality of care, delivery of care etc.
Environmental issues - waste disposal, chemical choices and cross infection.
COSHH
Policies and procedures - development, implementation and review
Staff training - care planning, record keeping, general documentation, medication management and
administration, health and safety, POVA, abuse, activities, front of house, marketing, first aid, food
hygiene, etc.
Staff rota management - skill mix and staff cost control.
Departmental cost management – maintenance, front of house, ancillary and catering without
compromising standards; monitoring of purchasing procedures.
Staffing - Effective recruitment and retention of staff.
Mentorship of Home Manager - increasing performance, competency and ability.
Investigations – internal and external, POVA, Adult Protection.
Mystery shopper – unannounced mystery shopper visits to homes to assess specific areas of concern.
RIDDOR
Statement of Purpose and Service User Guides - written and adhered to.
Regulation 26 visits – action plans and achievable deadlines.
Competitors Analysis – assess who and what your competitors are and what they provide.
Advice – general management, human resources, budgeting.
Inspections – pre inspection audits to ensure compliance.

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